Bonus Policy

Welcome to the Bonus Policy of This policy outlines the terms and conditions governing the various bonuses and promotional offers provided by BetWhale. We believe in enhancing the gaming experience for our users through exciting and rewarding bonuses. It is crucial for users to understand the rules and requirements associated with these bonuses to fully enjoy the benefits they bring. Please take the time to familiarize yourself with our Bonus Policy to make the most of your gaming journey.

Types of Bonuses

Welcome Bonus

  • New users are eligible for a welcome bonus upon successful registration and first deposit.
  • The welcome bonus may include a match bonus, free spins, or a combination of both.

Deposit Bonuses

  • Periodically, BetWhale offers deposit bonuses to users making qualifying deposits.
  • These bonuses are often expressed as a percentage of the deposited amount and can vary based on promotional periods.

Free Spins

  • Free spins are promotional rewards that allow users to play specific slot games without using their deposited funds.
  • The terms and eligible games for free spins are specified in the promotion.

Reload Bonuses

  • Existing users may receive reload bonuses, encouraging additional deposits and extended playtime.
  • Reload bonuses are subject to specific terms and conditions.

Loyalty Programs

  • BetWhale values user loyalty and may offer bonuses through loyalty programs.
  • These bonuses are often tiered, providing increased rewards as users advance through loyalty levels.

Special Promotions

  • BetWhale may introduce special promotions tied to specific events, holidays, or game launches.
  • The terms and duration of special promotions will be clearly communicated.

Bonus Terms and Conditions

Wagering Requirements

  • Most bonuses come with wagering requirements that must be fulfilled before withdrawing any associated winnings.
  • Wagering requirements are expressed as a multiple of the bonus amount and vary between promotions.

Eligible Games

  • Not all games contribute equally to fulfilling wagering requirements.
  • The Bonus Policy specifies the percentage each game contributes, and some games may be excluded.

Bonus Expiry

  • Bonuses and associated winnings have a limited validity period.
  • Users must meet the wagering requirements within the specified timeframe; otherwise, the bonus may expire.

Maximum Bet Limits

  • While playing with a bonus, users may be subject to maximum bet limits.
  • Exceeding these limits may result in the forfeiture of the bonus and associated winnings.

Bonus Abuse

  • BetWhale prohibits bonus abuse, including but not limited to multiple account creation, collusion, and fraudulent activity.
  • Users engaging in bonus abuse may face account suspension and forfeiture of bonuses.

Withdrawal Restrictions

  • Users cannot withdraw winnings associated with bonuses until wagering requirements are met.
  • Early withdrawal attempts may lead to the voiding of the bonus and winnings.

Bonus Codes

  • Some promotions require users to enter specific bonus codes during the deposit process.
  • Users must ensure the correct bonus code is entered to receive the associated bonus.

Responsible Gaming and Bonuses


  • Users can opt for self-exclusion from bonus promotions if they wish to refrain from participating.
  • Self-exclusion can be managed through account settings or by contacting customer support.

Bonus Limitations

  • Users can set limitations on the receipt of bonuses to control their gaming experience.
  • Bonus limitations can be adjusted in the user account settings.

Bonus Redemption Process

Opt-In Requirement

  • Users may be required to opt-in to receive certain bonuses.
  • The opt-in process is clearly outlined in the promotion details.

Automatic Bonuses

  • Some bonuses are credited automatically upon meeting the qualifying criteria.
  • Users will receive a notification confirming the bonus activation.

Bonus Activation Period

  • Users must activate certain bonuses within a specified timeframe.
  • Failure to activate the bonus within the specified period may result in forfeiture.

Bonus Disputes and Inquiries

Customer Support

  • Users with bonus-related inquiries or disputes can contact our customer support team.
  • Support inquiries related to bonuses can be directed to [email protected].

Dispute Resolution

  • In the event of a dispute, BetWhale will conduct a thorough investigation.
  • Decisions regarding bonus disputes are final and binding.

Bonus Policy Updates

Policy Revisions

  • BetWhale reserves the right to revise the Bonus Policy at any time.
  • Users will be notified of significant policy changes through platform notifications or email.

User Acknowledgment

  • Continued use of the platform after policy revisions implies user acknowledgment and acceptance of the updated Bonus Policy.


Thank you for reviewing the Bonus Policy of We strive to provide an exciting and fair gaming experience for our users through a variety of bonuses and promotions. By understanding and adhering to the Bonus Policy, users contribute to a positive and enjoyable gaming community.